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Misc / Hardware


Adding Additional Ram
Why Do I Get The "Failure To Read Video Buffer" Messages
Why Do I Get The "Failure To Read Video Buffer" Messages-2
Brochure Kron  requires PDF Reader

Brochure Avio (Australia)
  
requires PDF Reader
Casablanca Recording Times Vary With Scene Complexity How can I use both an internal and external drive?
"Failure To Read Video Buffer" Messages
Green Error #0x36009038 
How To Remove A Stuck Y/C (S-Video) Connector
Inputting Material From Any DV Device
Jitters With Hi-8 Source Material
Manual V3 Casablanca, (USA)   requires PDF Reader
Manual Avio (USA)  
requires PDF Reader
Operation Of The Source Deck During Casablanca Input Recording
Problems With Fujitsu Drives Why Won't My Casablanca Get Past The Casablanca "Flag"?
Preventing "Can't Read Video Buffer" Errors
Reviews

Type of RAM, which you can use:
Using An External Hard Drive With The Casablanca
Using An External Jaz Drive With The CasablancaUsing Quantum Grand Prix And Atlas Ii Drives With The Casablanca
What are the benefits of fitting more ram and what type of ram is it?
What does a blue panel error mean?
What does "error #27 mean?

Green Error #0x36009038 
I was rendering my audio after working on a project and I get a green error #0x36009038 message.  My Cassie freezes up and so I left clicked on my mouse until it started again.  It starts rendering again but very soon freezes up.  I thought I would try to click cancel and try to back up what I have but it will not cancel.  HELP.  Any suggestions?  I backed up last night and was going to back up after I had rendered todays work but this happened.

1 - First of all you should always right click on errors especially the red ones.  You might try a "Soft Reboot" - hold down the power button until the screen flashes and release.  There might be a defective piece of audio involved here so you may want to try to find the clip responsible and replace it.  I have never run into this situation before but it is possible.
Have you checked to see if you have available space to render in the audio partition ?  You might need to do an audio only clean up before you can render.

2 - Did you get your audio rendered?  Another option is render the audio clip by clip to find the defective clip so you can recapture it and/or replace it w/something else.
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Why Do I Get The "Failure To Read Video Buffer" Messages-2
When I first got my Cassie, it had a bad hard drive. The green and red errors started coming and soon my unit was unusable. Since then (they sent me a new hard drive) I haven't had any "real" bad problems. Now I am getting errors again and naturally I am very aware that this could be leading to bigger problems. I do not usually click on new project- I just do a clean up. I do this so that I don't have to reload my music. Are you saying that to click on "new project" is a way of eliminating the potential problems that may be coming?

 After much usage, it is possible for the "pointer" system within the Cassie (and other software files) to get corrupted which can lead to green and eventually red panel errors. A "New Project" resets all these files and usually returns things to normal. In extreme cases, where a New Project doesn't solve all problems, a system software re-install is the only solution. In both cases, of course, all "stock" material recorded in the Cassie is lost; however, one must trade the labor of reloading it against the labor of re-doing a lost project.
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Why Do I Get The "Failure To Read Video Buffer" Messages
This happens at various times, particularly when the hard drive gets fragmented after doing lots of deletes, audio rendering, and other editing ops that use various parts of the drive. If you do a  “Clean-up” operation that should help. Sometimes making a scene of the portion of the storyboard where that's happening and using the scene rather than the original adjacent clips will help. More memory might help. (see Preventing )
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Why won't my casablanca get past the casablanca "flag"?
Check:  The power plug to the hard drive has a little ridge on it that catches the Casablanca case when it's pulled out. Pulling the plug out of the drive. Check: The 50 pin connector was coming loose - I can't imagine how inside that sledge - but it was, just push it in again and all was OK.


What does a blue panel error mean?
You may have a RAM problem. Try replacing the existing RAM. Blue errors are very rare, and RAM is usually the first place to check.
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What does "error #27,25,49 mean?
 Errors 25,27,& 49 mean essentially the same thing: There's a problem with that clip. The problem could be as simple as a dropped frame (that could be split out of the scene), or it may be something more complicated. If it is more complicated than a dropped frame, you won't be able to play that scene at all from the clip bin. If that's the case, making a copy won't help because the Casablanca will still read from the original file. So, the worst case scenario for Error 27 is that you'll need to re-digitize that one particular clip.
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How To Remove A Stuck Y/C (S-Video) Connector
 I have found that pushing DOWN at a point near where the barrel joins the wire breaks it loose. Done it 10 times and no damage yet as far as I can tell. Grasp the barrel firmly, brace the Casablanca, grit your teeth and "work" it out, not too much side-to-side motion.  That works but we also gently push DOWN before GENTLY wiggling the connector. Disconnecting via this GENTLE WIGGLE maneuver three or four times, usually loosens up the connectors. However, be wary of monster cables and cables with ridges on them. One of our clients managed to destroy the back connectors with too much force and we had to replace the board.

How can I use both an internal and external drive?
You can have two separate projects going on, one on each drive. If you have both the internal and the external drive connected, the Casablanca will default to the internal drive. To use the external, simply slide the internal out of the connector enough to break the connection and the Casablanca will go to the external.

What are the benefits of fitting more ram and what type of ram is it?
1. You will have a lot less green error’s
2. You can work with a greater amount of scenes in the SB
3. You can do more FX and title works
4. Monument and AKABA works better
5. Casablanca does not need to save your work in short time periods in case of shortage in memory
6. Bigger hard drives more than 18Gb needs extra buffer-space to prevent a buffer under-run error when playing the SB
7. Especially a "zigzag" structured SB needs extra RAM to prevent buffer under-run errors by playing the SB
8. Bigger hard drives have space for large numbers of scenes, FX, title, Akaba, most of this work will be done in the memory first
9. More RAM doesn’t speed up the Casablanca except MT
10. Working with Casablanca slowly fills up the memory, so you have more time to do your work in point 1 to 9 and you will not reach the limits.
11. The Casablanca can use a max. 64Mb of RAM
12. Macrosystems warns in this mail, that installing extra RAM can give you more problems, when you are not the right person for installing RAM.
13. My experience is that I would not recommend this for everybody, but people who can open a computer and can change things could do this,  gently by installing RAM modules.
14. Newer Casablanca cases are changed to prevent this installing of extra RAM through the slider opening.
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Type of RAM, which you can use:
1.         PS/2 type
2.         60 ns speed
3.         72 pins
4.         EDO RAM
5.         other name: SIMM
5.         Brand names: Kingston, Siemens, Hyundai, Samsung, IBM, Toshiba, Micron, Optosys
Be very cautious!, used static precautions

Preventing "Can't Read Video Buffer" Errors
1) I've learned by error on repeat play. In other words, I had a scene in the holding area. I trimmed it to meet my needs at the front section. I added the same section a couple of times and ran into the video buffer full or can't read data, whatever the exact verbiage is. Anyway, when I went in and made copies of the scene, four or five to meet my needs, and inserted the scenes separately, I did not get the error message. Of course, I re-did both ways again to confirm. I think it's easier this way and the machine will more easily recognize a second clip rather than just using the one over and over again. At least that's been my experience.

2) I would suggest a Clean Up, that usually clears and read errors. The clips are probably all over the place and it seems sometimes the machine just can not read them quick enough.

3) 
As the problem is intermittent, it could it be the old problem of overheating?  I used to have this problem until I followed this advice and always run a desk-top fan blowing onto Cassie's case.

 Jitters With Hi-8 Source Material
I have more information on the "Jitters" problem I'm having with my Hi-8.  I have now tested 3 different units, all do the same. Sony EV-5000 VCR, Sony TR-101 Camera, & a Sony TR-500.
Talked with Draco yesterday and they say they have a cable that is made in  Germany which has a built in resistor? I think, that will solve the problem. It appears to be an impedance problem with some of the Sony units. Draco has these on order & will send me one when they come in. This problem also appears to change the color saturation. Skin tones are very red. Will let Y'all know how I come out when I get my cable.

 Inputting Material From Any DV Device
For those inputting from ANY DV device: set AGC ON and try setting CONTRAST to "92". DV has a different gamma and the AGC ON seems to correct it (image will appear brighter). Moving Contrast down by "8" raises DV's 0IRE pedestal from "0" to 8IRE (which is correct in the USA). You'll notice shadow detail that was lost will return.
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Operation Of The Source Deck During Casablanca Input Recording
We have had a few reports of people losing audio sync with 2.X software. When it goes, it is way out of sync.  
Here's the problem:

While digitizing video, you need to stop the recording on the Casablanca BEFORE stopping the playback from the source deck. If you stop playing on the source deck first, the Casablanca will not be able to maintain the sync.

Using Quantum Grand Prix And Atlas Ii Drives With The Casablanca  

The Grand Prix may not capture at the highest Casablanca "quality" setting (12), it depends on how old it is. The Atlas II will not have any problem at any setting.


Using An External Hard Drive With The Casablanca
 I often use one external drive instead of the internal drive. I use a short SCSI cable (2' or less). I have no problem capturing and playing back at the highest settings on the external drive. There doesn't seem to be any compromise.  The Casablanca uses only one drive at a time, either internal or external. It must be set to SCSI ID=0. The exception to this is that you can have an internal drive and an external drive for a "mirror" backup only.


Using An External Jaz Drive With The Casablanca
To use an external Jaz drive you must also remove (or partially pull out) the internal hard drive. Casablanca will then recognize the JAZ as SCSI unit zero location.


Problems With Fujitsu Drives
We find the Seagate Barracuda's very reliable. No problems. We also found the Quantum Atlas II works well. MAJOR problems trying to run Fujitsu drives.... green flag errors everywhere, although according to published specs, they ought to work.


Casablanca Recording Times Vary With Scene Complexity
 The Casablanca using an image compression technique known as Motion JPEG (JPEG = Joint Photographic Experts Group). This particular technique basically computes the spatial frequency content of each frame of video and uses parameters derived from the frequency content measurement to compress and subsequently restore the video. Thus, the amount of compression for a particular video frame is a function of how "busy" the scene is. For example, in a simple experiment in which I recorded five minutes of a "black" scene and five minutes of a "busy" scene on my PC7 DV vidcam and then sending them to the Casablanca resulted in using the following amounts of Casablanca recording time:   Casablanca recording time Black scene 0.4 minutes Complex scene ~5.0 minutes Thus it would appear that the MJPEG recording time "gain" will be somewhere between 0 and 10-to-1 depending on scene complexity. Of course, most scenes would probably be on the complex end of the scale, but not all would be. That's why the recording times given for a given size Casablanca hard drive are approximate. If you have a lot of blue sky in a scene, you'll get more Casablanca recording time than if you have the viewfinder filled with flowers.

 

Adding Additional Ram
We have added another SIMM to a few units. There is no improvement in speed, but it does seem to cut down on some green errors on projects with many layers of effects. The Germans tell us that every machine can operate on 4Megs RAM, and each one ships with 16Megs. They say that it's overkill, but I don't think that their users are utilising as many layers as we are. The extra RAM can be added without opening the unit up, as long as your  hand can fit in the drive slot. Simply loosen the clasps on the existing SIMM, tilt it upright, then slide the new SIMM into the empty slot. After you slide it in, tilt it down until the clasps snap shut. Then tilt the
first SIMM back into place.
I have three units with 32 meg ram in them. There is no increase in performance whatsoever. We have found that it eliminates some errors on very extensive projects. My studio does a lot of still picture transfers,
some as many as 2 or 3000 pics at a time. The memory wasn't sufficient for some projects with over 1200 transitions. Its pretty rare that most people will have 1200 transitions in a project but adding the ram took care of the problem for us but that's the only difference it made.